Introduction
Welcome to the online store Todomascotas.shop (https://www.todomascotas.shop). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase in our store.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our site.
Information We Collect
Personal Information
We collect the personal information you provide to us when:
- You register to create an account.
- You place an order.
- You subscribe to our newsletter.
- You contact our customer support team.
This information may include your name, email address, mailing address, phone number, payment information, and other necessary details to process your order or provide our services.
Non-Personal Information
We also automatically collect non-personal information when you visit our website. This may include your IP address, browser type, operating system, access times, and referring website addresses. This information helps us improve our website and services.
Use of Information
We use your personal information to:
- Process and fulfill your orders.
- Communicate with you about your order and provide customer support.
- Send promotional materials and newsletters (if you have opted in).
- Improve our website and services.
- Comply with legal obligations.
Non-personal information may be used for analytical purposes to help us understand website usage and improve the user experience.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service providers that help us operate our website and fulfill orders (e.g., payment processors, shipping companies).
- Government agencies or law enforcement authorities, if required by law.
- Other third parties, with your consent.
Security
We implement various security measures to protect your personal information. Your information is stored on secure networks and is only accessible to a limited number of individuals with special access rights, who are required to maintain confidentiality.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow it). This enables the website or service provider to recognize your browser and capture and remember certain information.
You can disable cookies through your browser settings; however, this may affect the functionality of some features on our website.
Your Rights
You have the right to:
- Access the personal information we store about you.
- Request the correction of any inaccurate information.
- Request the deletion of your personal information.
- Object to the processing of your personal information.
- Request the restriction of the processing of your information.
- Request the transfer of your personal information to another party.
To exercise these rights, contact us at info@todomascotas.shop or call +34 624 79 52 55.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the date of the last revision will be indicated at the top. Your continued use of our website after these changes implies acceptance of the updated terms.
General Information
- Company Name: Oxaan International Trade
- Contact Email: info@todomascotas.shop / info@oxaan.com
- Contact Phone: +34 624 79 52 55
- VAT Number: ESB13810403
- Business Address: Jardín 10, 45122 Argés, Toledo, Spain
Thank you for choosing Todomascotas.shop. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.