Terms and conditions of use

Terms and Conditions

Welcome to Oxaan International Trade. These Terms and Conditions ("Terms") govern the use of our online store, Todomascotas.shop ("Website"), and the purchase of products from the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Website.

1. General Information

  • Company Name: Oxaan International Trade
  • Contact Email: info@todomascotas.shop / info@oxaan.com
  • Contact Phone: +34 624 79 52 55
  • VAT Number: ESB13810403
  • Business Address: Jardín 10, 45122 Argés, Toledo, Spain

2. Eligibility

You must be at least 18 years old (or 21 years old in some states) to use this Website and purchase products. By using the Website, you represent and warrant that you meet the age requirement.

3. Privacy

The use of the Website is also governed by our Privacy Policy. Please review it to understand how we handle your personal data.

4. Product Information

We strive to provide accurate product descriptions. However, we do not guarantee that the descriptions, colors, or other content on the Website are completely accurate, reliable, up-to-date, or error-free.

5. Pricing and Payments

All prices are displayed in EUROS (EUR) and include applicable taxes unless stated otherwise. We accept major credit cards and other payment methods specified on the Website. By providing payment information, you confirm that you are authorized to use the specified payment method. For more details, please review our Payment Policy.

6. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to:

  • Product unavailability.
  • Errors in pricing or product descriptions.
  • Errors in your order.

If we cancel your order, we will notify you and refund any amount paid.

7. Shipping and Delivery

Shipping and delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping companies or customs processes. You are responsible for providing accurate shipping information. We are not liable for lost or undelivered packages due to incorrect information.

For more details, please review our Shipping Policy.

8. Returns and Refunds

Please review our Returns and Refunds Policy for more information.

9. Intellectual Property / 2257 Compliance Statement

We do not produce any content nor make representations about the content on this Website. All video products and model images on product covers are produced by third-party studios or manufacturers.

We are not the primary producer (as defined by 18 U.S.C. 2257 and 28 C.F.R. 75) of any visual content included on this Website. The original records required by these regulations are maintained by the Custodian of Records of the respective primary producers.

10. Limitation of Liability

To the maximum extent permitted by law, Oxaan International Trade shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or the purchase of products. Our total liability for any claim shall not exceed the amount paid for the products involved.

11. Indemnification

You agree to indemnify, defend, and hold harmless Oxaan International Trade, its directors, employees, agents, licensors, and suppliers from any claim, loss, damage, cost, and expense (including legal fees) arising from your use of the Website or any violation of these Terms.

12. Governing Law

These Terms and your use of the Website shall be governed by the laws of Spain and the city of Toledo, without regard to its conflict of law principles. Any legal disputes shall be resolved exclusively in the courts located in Toledo, Spain.

13. Changes to the Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon publication on the Website. Continued use of the Website indicates your acceptance of the updated Terms.

14. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Oxaan International Trade

By using this Website, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions.